Lost property

If you suspect you may have lost or left something on one of our coaches then please inform us. We will then endeavour to do our best to track down your property.Please inform us during by, otherwise then the preferered contact method is by email, the relevant address is operations@lakesidecoaches.co.uk. In both cases please be ready to specify:

• A brief description including colour, size etc. of the item.
• What party you were travelling with or what your destination was.
• Where you think you may have left it on the vehicle ie. boot, side lockers, luggage racks.

If we find your missing property then the individual can retrieve it from our main depot during office hours.NB. We reserve the right to make a charge on collection of lost property. Also if property is not claimed within 3 calender months of its discovery by ourselves then it will be disposed of.

Payments

Private Hire

Account and Business customers: terms are strictly 30 days.

Individuals: deposits are sometimes required a minimum of 24 hours before departure, otherwise payment on the day of departure will usually be acceptable.

Excursions

All seats must be paid for a minimum of 2 weeks before departure, except in the case of last minute bookings.

Payment is accepted in the following forms:

Cash

Cheque - Made payable to Lakeside Coaches Limited.

Card* - Over the phone or in person.

Queries regarding payments and accounts should be sent via the usual contact methods or to accounts@lakesidecoaches.co.uk

*All major credit and debit cards accepted. Phone payments will be treated with the stricted confidentiality.